US (Chicago) machine is undergoing maintenance/upgrades

Started by Anyder, February 01, 2021, 05:14:26 AM

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Good morning guys!

Our US (Chicago) machine has been moved for some maintenance & upgrades, according our host, NFO.
However, the machine can't seem to start after they performed such action and we've reached them to fix it ASAP.

I'll keep you posted on how situation develops, but hopefully it'll be fixed soon.

Sorry for the inconvenience!

Edit: NFO Response -- Mon, Feb 1 2021 6:16am - answered by Charlie
Thanks for contacting us about this! I will need to escalate this to our CEO, John, for further investigation.

Please allow some time for his response here.
Anyder | Talent, Ops & Culture | SWBF & Player Engagement
Email: communityambassador@swbfgamers.com
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After getting the NFO CEO involved, he managed to solve the issue we reported.

Broken Linux kernel led to some downtime
Feb 01 2021 09:33:18 AM PT
Investigating why your VDS was not starting up properly this morning, we found that the most recent kernel version, which we had upgraded to yesterday, has a bug that prevents Xen from starting up virtual machines. We have rolled the machine back to a slightly older kernel release (from a couple of weeks ago) and your service is running properly now.

Please accept our apologies for the downtime this led to this morning.


I'm currently working on starting all servers  :cheers:
Anyder | Talent, Ops & Culture | SWBF & Player Engagement
Email: communityambassador@swbfgamers.com
SWBFSpy Discord: http://discord.swbfspy.com
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Sweet, thanks for investigating this. 
The BOBclan:  A Rich History


Quote from: Unit 33 on November 29, 2014, 03:44:44 AM
'Please, tell me more about the logistics of the design of laser swords being wielded by space wizards' - Some guy on the internet.

Quote from: Dark_Phantom on February 01, 2021, 10:06:06 AMSweet, thanks for investigating this. 
You're welcome  :cheers:
Anyder | Talent, Ops & Culture | SWBF & Player Engagement
Email: communityambassador@swbfgamers.com
SWBFSpy Discord: http://discord.swbfspy.com
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